Muhammad Ahmad
Product and Training at HCLTech || ISC2, Zscaler & Microsoft Certified || Cybersecurity || Computer Networking || AI/ML || ITIL/ITSM || Amateur Astronomer || Views are personal
- Role
- Senior Associate Technical Training & Content at HCLTech
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Muhammad Ahmad
With more than 9 years of experience in Technical Training (Cybersecurity and Computer Networking), I am proudly associated with HCLTech as a team leader for its EdTech products and services team (training & content). Figuring out new methods of learning and teaching through technology. I possess excellent communication skills, with CEFR Level C1, aiming for C2 level.Trained and delivered thousands of engineering graduates from classrooms to OJT for service desk, network helpdesk, Infra and ERS LoBs in HCL technologies.An Electronics and Communication Engineer with a knack for exploring uncharted waters in the ocean of technologies. MBA in Operations and IT management.Learner || Teacher || Motivator || Design thinker || Star GazerAstronomy enthusiast, an Amateur Astronomer with Uttar Pradesh Amateur Astronomers Club (UPAAC) in Indira Gandhi Planetarium, Lucknow.
Experience
Senior Associate Technical Training & Content
Aug 2022 — Present · Lucknow, IN
SME for a wide range of IT training modules for several cohorts from Universities, Government, and Enterprise customers across the Globe.2. Customized technical content curation and development (Audio Video content) for various clients.3. Vendor management and budget estimation.4. Team building for in-house and third party training delivery.5. Virtual training delivery for Sri Lanka, Australia and New Zealand region clients.6. Instructional design activities and e-learning content development (self directed and instructor led).7. Building new techniques for training delivery, content and evaluation. Always ideating!8. Technical evaluation of new trainers and fresh recruits in the team.9. Train the Trainers sessions for new members of team.10. CMS and LMS management for training and content development activities.
Education
Dr. A.P.J. Abdul Kalam Technical University
Master of Business Administration - MBA, Operations
2021 — 2023
Guru Gobind Singh Indraprastha University
Batchelor of Technology (B.Tech.), Electronic and Communication Engineering
2012 — 2016
Montfort Inter College, Lucknow
Physics, Chemistry, Mathematics
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