Ahmad Faraz

Senior Business Analyst @SeeBiz Inc.

Cambridge, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2021 — Present

Senior Business Analyst @SeeBiz Inc.

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US

Lead the end-to-end product development lifecycle for SeeBiz B2B SaaS applications (SeeBiz Marketplace, Inventory Management System, See Card, SeeBiz Books), achieving successful product launches and a 30% increase in user engagement.• Developed and maintained key product documentation (PRDs, BRDs, Epics, User Personas, User Stories, and Use Cases), streamlining development and enhancing team collaboration, reducing development time and misunderstandings by 20%.• Designed user-centric workflows and flowcharts to visualize user journeys and system interactions, improving the user experience and increasing satisfaction scores by 15%.• Built wireframes at various fidelity levels, ensuring a seamless user interface that improved usability testing outcomes by 10% and made the product more intuitive.• Implemented robust QA processes and led usability testing, addressing user pain points and optimizing features ensuring high product quality and reducing post-launch issues by 25%, enhancing overall user satisfaction.• Conducted in-depth market and competitor research, providing insights that informed product strategy and contributed to a 15% increase in market share.• Utilized data analysis to track user journey patterns and derive actionable insights, driving product improvements that resulted in a 20% increase in user retention.• Conducted detailed risk and feature analysis reports, reducing project risks by 30% and operational costs by 20%, ensuring smoother product launches.• Managed change initiatives during product launches, securing stakeholder buy-in and ensuring smooth transitions, leading to a 35% increase in post-launch user adoption rates.• Key Products Managed: SeeBiz Marketplace (Web & Mobile), SeeBiz Inventory Management System (Web & Mobile), SeeBiz Books (Digital Bookkeeping System), See Card (Business Card & Catalog Sharing Mobile App).

EDUCATION

N/A

University of Agriculture, Faisalabad

Bachelor's degree, Information Technology

N/A

PIAIC

Artificial Intelligence and Cloud Computing

N/A

Amal Academy

Stanford University Fellowship

ABOUT AHMAD FARAZ

From my years of experiences in the field, I discovered that behind every data point, process, or system, there are people, teams striving for efficiency, customers seeking seamless experiences, and stakeholders pursuing bold visions. My career has been fueled by this truth, technology, and strategy only matter when they serve people first.As a Senior Business Analyst / Product Manager, I don’t just translate complex technical requirements. I listen to unarticulated user needs, decode team pain points, and turn complexity into clarity. I bridge gaps between cross-functional teams while aligning with user stories and stakeholder priorities. My superpower? Balancing data-driven precision with design thinking to deliver measurable business value.How I Create Impact:• Strategic Requirements Elicitation & Process Optimization:I ask “why” before “how.” By partnering closely with stakeholders and end-users through interviews and discovery workshops, I uncover not just their needs but their core values to ensure solutions resonate on a human level.• Collaborative Problem-Solving & Stakeholder Alignment:I excel in Agile environments, bridging the gap between technical experts and Stakeholders by translating complex ideas into actionable insights. By aligning priorities, fostering trust, and driving consensus, I ensure seamless delivery of impactful MVP solutions.• Data-Driven Decision-Making:Metrics matter, but stories matter more. I blend quantitative insights with qualitative feedback, user frustrations, process pain points, and team challenges to prioritize features that avoid checkbox solutions.• End-to-End Solution Design:Ideas are just the start. I take ownership from ideation to post-launch, validating solutions through UAT, tracking KPIs, and refining strategies to ensure sustained value and measurable impact.• Change Management:Enhancing systems goes beyond technical upgrades. I transform legacy systems into modular architectures while driving change management to align solutions with business goals and user needs.Why Partner with Me?I don’t just solve problems, I design scalable, human-centric solutions aligned with standards to deliver measurable business impact. Whether untangling operational challenges through root cause analysis or driving seamless system migrations via change management, I combine technical expertise with a focus on user empowerment.Let’s connect to explore how my expertise can simplify complexity, bridge technology and people, and drive meaningful outcomes!

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