Ahmad Awawda

About Ahmad Awawda

I am a highly motivated and results-driven professional with a proven track record of…

Experience

1. Team Supervisor

   Wawa, Inc.

   Jan 2023 — Present

   At Wawa, I began as a Customer Service Associate, where I developed strong customer service and operational skills. I quickly progressed through three levels to become a Supervisor due to my ability to lead effectively and drive results. In this role, I oversee daily store operations, mentor team members, and ensure the delivery of excellent service in a fast-paced, customer-focused environment. My responsibilities include managing inventory, handling scheduling, enforcing company policies, and resolving customer concerns with professionalism and efficiency.Customer Service Associate:Provided friendly and efficient customer service by assisting with purchases and product inquiries.Operated cash registers, processed transactions accurately, and handled refunds or exchanges.Maintained store cleanliness and ensured displays were fully stocked and visually appealing.Followed food safety guidelines while preparing and serving food and beverages.Supported team members during busy periods to ensure smooth store operations.Supervisor:Led and motivated team members to deliver excellent customer experiences and operational efficiency.Oversaw daily store operations, including scheduling, inventory management, and compliance with company policies.Coordinated with management to achieve sales targets and maintain operational standards.Trained new employees and coached existing team members to improve skills and productivity.Addressed and resolved customer issues, ensuring satisfaction and fostering loyalty.Monitored and maintained safety and security protocols within the store.