Aparna Anand

Learning Management Systems (LMS), Project Management, Stakeholder Engagement, Instructional Design, Data Analysis, E-learning Solutions, Team Leadership, Change Management, ROI Measurement, Digital Adoption

Role
Learning and Development Program Manager at Genpact
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers

About Aparna Anand

With 18+ years in Learning & Development, I specialize in capability building and empowering organizations to shape future-ready workforces. As Learning & Development Manager at Genpact, I architect strategic talent initiatives that directly support business transformation and growth.My passion lies in solving the critical challenges of employee upskilling, engagement, and performance. I design and deliver customized training programs—leveraging instructional design, content development, and digital learning tools—that address specific business needs and drive measurable results. Acting as a trusted advisor, I align learning strategies with corporate objectives, optimize training investments, and ensure ROI through quality and impactful delivery.Certified in Lean Six Sigma Green Belt and holding a Post Graduate Diploma in Instructional Design, I use proven methodologies and continuous improvement principles to innovate learning solutions across diverse domains. My approach combines analytics, creativity, and empathy to foster a culture of growth, resilience, and excellence.

Experience

  1. Learning and Development Program Manager

    Genpact

    Jun 2022 — Present · IN

    Designed and implemented strategic learning and development programs impacting 1,500+ employees annually, resulting in a 20% increase in training completion rates and 15% improvement in employee knowledge retention. Leveraged digital learning solutions, capability building, and performance-driven instructional design.Led cross-functional teams (10+ members) to deliver business-aligned talent development initiatives that closed critical skills gaps and achieved a 10% reduction in time-to-competency for new hires, supporting workforce agility and retention.Managed end-to-end delivery of digital transformation projects including Chatbot-LMS integration and ERP-WalkMe digital adoption solutions, ensuring 100% compliance with timelines, budgets, and quality standards—driving a 25% boost in digital tool adoption and user engagement.Developed and presented actionable training analytics reports, utilizing learning KPIs such as completion rates, learner engagement, and ROI to inform leadership decisions and increase stakeholder satisfaction scores by 18%.Fostered a culture of continuous improvement through instructional design best practices, e-learning development, and performance analysis, positioning learning as a competitive business advantage.

Education

  • Symbiosis Center for Distance Learning

    Post Graduate Diploma in Instructional Design, Instructional Desisn

    2014 — 2016

  • HRM ICFAI University, Tripura

    2009 Dimploma; Bachelors, University; Business Mgmt; Science Computer Science

    1998

  • Kurukshetra University

    BSC, Computers

    1995 — 1998

Skills

  • Team Management
  • Soft Skills
  • Leadership Development
  • Transition Management
  • Coaching
  • Leadership
  • Workshop Facilitation
  • Performance Management
  • Employee Training
  • Recruiting
  • Business Process Outsourcing (Bpo)
  • Bpo
  • Voice and Accent Neutralization
  • Vendor Management
  • Talent Acquisition
  • Talent Management
  • Training & Development
  • Employee Engagement
  • Customer Service
  • Training Delivery
  • Training

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Aparna Anand — Learning and Development Program Manager at Genpact in Hyderabad, TG, IN | Unifers