Ahatsham Ahmad

Assistant Manager @Wipro

Pune, IN

As a dynamic and results-driven Assistant Manager with proven experience in the BFSI domain, I thrive on leading high-performing teams and streamlining operations to deliver exceptional service and compliance. My approach blends data-driven strategy with empathetic leadership, ensuring optimal process efficiency and a motivated, customer-focused workforce.• Championed continuous improvement efforts, encouraging upskilling and knowledge sharing within teams.• Leading cross-functional teams with a focus on emotional intelligence, fostering high performance and low attrition.• Spearheaded process optimization initiatives across BFSI operations, improving KPIs and customer experience metrics.

Chhatrapati Shahu Ji Maharaj University

Associate of Science - AS, Electrical and Electronics Engineering