Ahana Basu

Role: Content Specialist at Jugl
Location: Kolkata, WB, IN
LinkedIn followers: 500 followers

Advertising & MarketingView LinkedIn profile

About Ahana Basu

Experienced digital content writer specializing in Saas solutions. Passionate about…

Experience

Content Specialist
Jugl
May 2025 — Present · Chennai, IN

Education

St. Xavier's University
Master's degree
2020 — 2022
Shri Shikshayatan College
Bachelor of Arts - BA
2017 — 2020
South Point High School, Kolkata
Humanities/Humanistic Studies

Contact information

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•••••@jugl.com
Personal email
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Current company

Jugl

Information Services · 56 employees · Founded 2021 · Frisco, Texas, United States

Jugl is an AI-powered customer experience platform designed to help small and mid-sized businesses manage customer conversations and support requests efficiently. Modern customers contact businesses through many channels including website chat, WhatsApp, Instagram, email, and text messages. Managing these conversations manually often leads to slow responses, missed inquiries, and lost business opportunities. Jugl solves this challenge by combining AI agents and intelligent ticket management into one platform. Jugl AI agents engage with customers, answer questions, understand intent, and automatically create and route support tickets to the appropriate team when human assistance is required. This allows businesses to provide faster responses while maintaining a natural and empathetic customer experience. Jugl also integrates with leading eCommerce platforms and website builders, enabling businesses to manage customer conversations and support inquiries seamlessly across their digital ecosystem. Jugl supports major platforms including: • Shopify • WooCommerce • BigCommerce • Leading website platforms and CMS providers With Jugl, businesses can: • Respond instantly to customer questions • Capture and engage website visitors • Automatically generate and manage support tickets • Route customer requests to the right team • Provide consistent customer support across channels Jugl’s mission is to help businesses deliver faster, more reliable customer support using AI-powered digital agents working alongside human teams. Jugl's AI agent detects buying intent, prevents churn, and closes sales inside the same conversations where you're solving customer problems

jugl.com

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About Ahana Basu

Experience

Content Specialist

Education

St. Xavier's University

Shri Shikshayatan College

South Point High School, Kolkata

Find verified contacts for anyone on LinkedIn