Jesus Guardado
- Role
- Contact Center Engineer at Cisco
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Jesus Guardado
Personal Core Values:* A personal drive for growth through hands-on experience…
Experience
Contact Center Engineer
Dec 2012 — Present
Education
University of Houston-Downtown
B.S., Computer Science / Analytical Mathematics
1997 — 2001
Certifications
Information Technology
1994 — 1994
Skills
- Voice Networks
- Lan/Wan
- Switches
- Network Architecture
- Lan-Wan
- Network Design
- Telecommunications
- Wan
- Help Desk Implementation
- Connectivity
- Call Centers
- Call Center Architecture
- Pre-Sales
- Telephony
- Call Center Administration
- Qos
- Cisco
- Contact Center Operations
- Cisco Ios
- Sip
- Call Center
- Cisco Call Manager
- Mpls
- Unified Communications
- Service Desk
- Ccnp
- Cisco Switches
- Ccna
- Cisco Certified
- Load Balancing
- Cisco Nexus
- Call Center Development
- Network Operations
- Tdm
- Contact Center Consulting
- Acd
- Network Services
- Computer Network Operations
- H.323
- Routers
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