Agrim Maheshwari

Packaged App Development Senior Analyst @Accenture

Bengaluru, IN

Provided end-to-end production support for Visa’s Campaign Management System, rapidly diagnosing and resolving high-priority incidents to ensure 99.9% system uptime and uninterrupted campaign delivery- Led the design and implementation of the VCS Campaign Template feature, enabling users to quickly create new campaigns from existing templates and organize them into template groups; this reduced average campaign creation time by 70% and allowed efficient differentiation and management of diverse campaign types- Developed and integrated new functionalities into large-scale Java/Spring Boot systems, maintaining high performance, scalability, and compatibility- Conducted root cause analysis and implemented robust fixes for critical backend issues, enhancing platform reliability and reducing incident recurrence- Automated system health monitoring and alerting, reducing outage response times by 40% and increasing overall service availability to 97%- Collaborated with cross-functional teams to deliver timely solutions in a fast-paced, Agile environment- Ensured data security and compliance by performing regular security audits and implementing remediation strategies.

Graphic Era Deemed to be University

B.tech