Arthur Goerlitz

Senior Digital Product Owner @Hallmark Cards

Fayetteville, AR, US
MOBILE NUMBERS
+15•••••••07

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WORK HISTORY

Feb 2025 — Present

Senior Digital Product Owner @Hallmark Cards

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Kansas City, MO, US

As part of Hallmark’s organizational structure, I have transitioned into a Senior Digital Product Owner role, reporting to Hallmark leadership while continuing to oversee Digital Product initiatives at DaySpring during the transition period. My work now involves collaboration with both Hallmark and DaySpring teams as we integrate processes and long-term strategies. As part of Hallmark’s organizational structure, I am transitioning into a Senior Digital Product Owner role, reporting to Hallmark leadership while continuing to oversee Digital Product initiatives at DaySpring during the transition period. My work now involves collaboration with both Hallmark and DaySpring teams as we integrate processes and long-term strategies.

EDUCATION

1999 — 2002

United States Army

AIT Cert., Ordnance Corps.

SKILLS

Strategic PlanningInsuranceCall CentersMicrosoft ExcelMicrosoft OfficeTeam BuildingLeadershipRecruitingCustomer ServiceCustomer SatisfactionQuality AssuranceSales ManagementProject ManagementWindowsTechnical SupportCall CenterMicrosoft Word

ABOUT ARTHUR GOERLITZ

A proactive, results-oriented product owner & scrum master with a strong track record in Jira Management. Ability to manage product development, develop product training, and collaborate with cross-functional teams to support product development. Excellent communication, interpersonal and problem-solving skills.Experienced In:Product Management, Product Ownership, Product-Led Growth, Data Analysis, Product Strategy, Product Vision, User Experience (UX), User Experience Design (UED), User Experience Research (UXR), Agile Project Management, SCRUM, PDLC (Product Development Lifecycle), SDLC (Software Development Lifecycle), DevOps, Kanban, Segment, Amplitude, SAAS Applications, Stakeholder Communication, Roadmapping, Customer Relationship Management, Empathy Mapping, Process Improvement, Process Engineering, Process Automation, Change Management, Data-Driven Decision Making, Third-Party Vendor Management Actively looking for the following roles:Product OwnerScrum MasterBusiness Analyst

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