Agnes Jonczak

Experience

1. Customer Operations Manager

   Kaman Distribution

   Feb 1995 — Present

   I have the pleasure of working with Customer Service Representatives, Account Managers and Suppliers to establish, maintain and support business relationships with a variety of customers. I\'m responsible for developing processes and procedures to streamline business, enabling Kaman Industrial Technologies to better serve our customers base.One of my most critical tasks is ensuring open communication and significant utilization of Kaman Vendor partners on behalf of our customers.After 24 years I still enjoy coming to work everyday and know that I work for a dynamic company able to support our customers to achieve their business needs.

Skills

• Purchasing
• Process Improvement
• Management
• Key Account Management
• Product Development
• Negotiation
• Fluid Power
• Integrated Marketing
• Account Management
• Pricing
• Pneumatics
• New Business Development
• Strategic Planning
• Sales Operations
• Customer Service
• Sales Management
• Team Leadership
• Continuous Improvement
• Supply Chain
• Sales
• Manufacturing