Obi Aghanya

IT Business Analyst - Digital Services @Tesco Bank

Edinburgh, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jan 2017 — Present

IT Business Analyst - Digital Services @Tesco Bank

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Edinburgh, GB

EDUCATION

1989 — 1990

University of Essex

MSc, Computer Science

1990 — 1994

University of Essex

PhD, Fault Tolerant Parallel Computing

1986 — 1989

University of Warwick

BSc, Electronic Engineering

SKILLS

Business AnalysisBusiness Process ImprovementErpManagementCustomer Relationship Management (Crm)Lotus NotesInternational BusinessBusiness ProcessTeam LeadershipAgile MethodologiesChange ManagementOutsourcingCustomer SatisfactionRequirements AnalysisProject DeliveryCrm SoftwareThird PartiesCustomer ServiceMs ProjectRequirements GatheringCall CenterE-CommerceCrmAgile Project ManagementService DeliveryDatabasesBusiness RequirementsDistributed Team ManagementPeople ManagementProject ManagementBanking OperationsCall CentreTestingAnalysisBusiness TransformationProject PlanningCustomer FocusBudgetsTelephonySap

ABOUT OBI AGHANYA

An expert senior business analyst with a comprehensive range of business engagement skills gained through 15+ years of experience in business-critical transformation roles with leading global organisations like RBS, Standard Life Investments, Lloyds Banking Group and Adobe Systems. Extensive knowledge of business change, financial services portfolio and performance management systems. Equally confident communicating with senior business practitioners as with technical specialists. A strong leader and team-player with a proven track record in successfully delivering business transformation outcomes.

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