Andrea Gustafson

About Andrea Gustafson

Doing my part to ensure equitable access to education by tailoring accommodations to students\' unique needs, particularly for those at-risk due to disabilities impacting areas like executive functioning. Honing my skills in continual academic support, accommodation provision, and higher education, directly contributes to the success and development of our students.My efforts include creating unique academic and social support programs and streamlining accommodation provision, affirming my commitment to integrity and efficiency. The goal is to foster an environment where all students have the support to thrive, which is a testament to the dedication and innovation I bring to accessibility and inclusion for everyone.

Experience

1. Learning and Accommodations Specialist

   Buffalo State University

   Apr 2018 — Present · Buffalo/Niagara, NY, US

   Created and led the Continual Support Program, providing holistic, individualized support, community, and advocacy for neurodiverse and academically at-risk students through 1:1 goal-setting and skill-building.Designed and facilitated weekly workshops and campus partnerships to address common challenges and connect students to key resources.Delivered accommodations and support for students with disabilities, including intake interviews, documentation review, and monitoring effectiveness, serving a diverse and intersectional population.Established the Warm Transfer Program, training faculty and staff on inclusive language and fostering seamless referrals to student support services.Advocated for equity and inclusion by collaborating across departments, serving on DEI-focused committees, and creating awareness programs, trainings, and events.Assessed assistive technology needs, provided individualized training, and supported both students and faculty with adaptive solutions.Supervised interns and volunteers, coordinated testing and notetaking accommodations, and streamlined processes through innovative tools and systems.Engaged in recruitment, retention, and outreach initiatives, guiding students and families through accommodation processes and the transition to college.

Education

• Buffalo State University

  Master’s Degree, Higher Education/Higher Education Administration

  2013 — 2015

• Buffalo State University

  Bachelor’s Degree, Earth Science and Science Education

  2010 — 2013

• Syracuse University

  Transfered, Geological and Earth Sciences/Geosciences

  2008 — 2010

Skills

• Versatile, Flexible, & Reliable
• Customer-Focused Service
• Advertising
• Web Design & Social Media
• Critical & Strategic Thinking
• Customer Focused Service
• Training & Management
• Research
• Student Advocacy
• Student Affairs
• Interpersonal Communication
• Policy
• Scheduling/Reservation/Exam Delivery Software
• Program Management
• Assistive & Adaptive Software and Technologies
• Training
• Client Support & Help Desk
• Microsoft Office
• Self-Starter, Driven, & Motivated
• Plan, Organize, & Prioritize Work
• Interpersonal & Relationship Building
• Stringent Attention to Detail
• Analyze Quantitatively and Qualitatively
• Recruiting
• Quality & Integrity
• Learn New Skills Quickly & Accurately
• Student Leadership
• Multitasking with Diverse Projects
• Student Development
• Accountability in Deceision Making & Problem Solving
• Leadership
• Advocacy
• Academic Advising
• Assessment, Evaluation, & Analytics
• Sis, Sms, Sims, & Srs Software
• Adaptability
• General Troubleshooting
• New Platform Implementation
• Public Speaking
• Content Management/Management Solutions/People Management Systems & Software