Aggie Lopez
Experience Store Senior Manager, Oklahoma
- Role
- Senior Manager, Experience at T-Mobile
- Location
- Oklahoma City, OK, US
- LinkedIn followers
- 500 followers
Experience
Senior Manager, Experience
Oct 2024 — Present · OK, US
Education
Colorado Technical University
Bachelor's degree
2019 — 2021
Ashford University
Business Administration and Management, General
2015 — 2020
Skills
- Contact Centers
- Voip
- Call Centers
- Sales
- Avaya
- Vendor Management
- Leadership
- Business Process Improvement
- Workforce Management
- Performance Management
- Project Management
- Technical Support
- Professional Communication
- Process Improvement
- Outsourcing
- Mobile Devices
- Team Building
- Management
- Customer Retention
- Customer Service
- Customer Experience
- Account Management
- Telecommunications
- Wireless
- Team Leadership
- Strategic Planning
- Training
- Customer Satisfaction
- Call Center Development
- Wireless Technologies
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