Vishal Aggarwal
Global Delivery & Outsourcing Expert | Proven in Tech Led Transformations & Process Re-engineering | Learning and Focusing on AI Implementation
- Role
- Cluster Delivery Head for Fp & a Operations at Wipro
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Vishal Aggarwal
Results-Driven Business Leader with 24+ years of experience in driving digital transformations across enterprise services like F&A, data & analytics, lending & collections, legal, multichannel contact centres etc. Proven track record of building & scaling delivery units and effectively managing diverse & knowledge-intensive portfolios in GCC, GBS and outsourced environments.Experienced in driving technology-enabled transformations that have resulted in multimillion-dollar savings, enhanced business performance metrics, and significantly improved customer experiences. Leveraging a strong foundation in technology and business operations, currently pursuing a course in Artificial Intelligence (AI) from ISB, Hyderabad to lead future innovation and drive AI-powered solutions.Recognized for establishing robust stakeholder relationships, facilitating seamless collaboration and accelerating efficient business outcomes for clients, with a proven ability to navigate and resolve critical situations to ensure client advocacy. Demonstrated excellence in people leadership, managing highly diverse global teams of over resources across India, China, Middle East, and US, encompassing professionals such as chartered accountants, data engineers, lawyers and more. Strong advocate for diversity, equity, and inclusion initiatives.
Experience
Cluster Delivery Head for Fp & a Operations
Apr 2022 — Present · Pune, IN
Education
Delhi University
B.A, Economics
1997 — 2000
Ahlcon Public School
Senior Secondary, Physics, Maths, Chemistry, Economics, English
1996 — 1997
Skills
- Management
- Team Building
- Performance Management
- Crm
- Business Development
- People Management
- Bpo
- Mergers & Acquisitions
- Competitive Analysis
- Contract Negotiation
- Start-Ups
- Telecommunications
- Analysis
- Vendor Management
- Product Management
- Customer Relationship Management (Crm)
- Business Process
- Executive Management
- Solution Selling
- Operations Management
- Outsourcing
- Leadership
- Training
- Customer Satisfaction
- New Business Development
- Strategic Planning
- Strategy
- Service Delivery
- Business Analysis
- Six Sigma
- Pre-Sales
- Team Management
- Project Management
- Team Leadership
- Analytics
- Business Strategy
- Project Planning
- Business Process Improvement
- Business Process Outsourcing (Bpo)
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