Saurabh Aggarwal
Deputy Vice President @Niva Bupa Health Insurance
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WORK HISTORY
Deputy Vice President @Niva Bupa Health Insurance
Noida, IN
As a Digital Product Transition champion, responsible for formulation & execution of the Digital Strategy to enhance customer service experience and drive business via Mobile App (Android & iOS).• Design the product goals, road-maps, sprints and manage product lifecycle. • Own and drive product’s P&L with help of other internal stakeholders like sales team.• Bring continuous improvements by doing customer behaviour analysis (Analytics, C-SAT,NPS,etc.).• Create BRDs and User Stories working with different functions - Marketing, Products, IT, etc.• Manage UI-UX designers, UAT, IT, Marketing teams for an effective launch for next releases.• Run customized campaigns to increase product adoption, engagement, cross-sell, retention.
EDUCATION
Indian Institute of Management Rohtak
PGDM, Marketing, IT
Maharaja Agrasen Institute Of Technology, Delhi
Bachelor of Technology (BTech), ECE
ABOUT SAURABH AGGARWAL
Experience in digital across: Artificial Intelligence (Generalist)| Online Product Management - Mobility (Android & ios)| Digital Transformation | Digital Analytics | Customer Experience | Gamification | Digital Strategy | B2C e-commerce | P&L Management | Integrated marketing communication | Search (SEO & SEM)| Process Re-engineering | Automation
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