Agathe Texier

Healthcare Program Manager @Affiliated Physicians

New York, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2021 — Present

Healthcare Program Manager @Affiliated Physicians

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NY, US

EDUCATION

N/A

Johnson and Wales University

Bachelor of Science - BS

N/A

Mercy College

Master of Business Administration - MBA

N/A

Ecole Hôtelière de Paris Lycée Jean Drouant

Brevet de technicien supérieur - BTS

SKILLS

Food & BeverageCustomer ServiceTrainingCustomer SatisfactionPre-OpeningLodgingRevenue AnalysisBanquetsHospitality IndustryHotelsSalesGuest RecoveryProcess SchedulerHospitalityEvent ManagementMeeting PlanningCateringManagementTeam BuildingResortsHotel ManagementRooms DivisionRestaurantsMicrosOnqLeadershipConvention ServicesMenu DevelopmentTime ManagementHospitality Management

ABOUT AGATHE TEXIER

Successful career record building and guiding multi-faceted restaurants and banquet divisions through start-up and high growth cycles. Proven record of achieving the highest standards while controlling costs. Expert in ensuring a memorable experience for guests that results in customer loyalty and referrals.As an experienced team leader, I have overseen teams of 90 people, including management. I have overhauled and reestablished food and beverage operating procedures and coached staff to increase effectiveness and productivity. My responsibilities include strategic planning of events, recruiting and training to empower staff to deliver excellent service and customer care, and managing labor costs and payroll. Some notable career achievements:• Earned an MBA in International Business from Mercy College in 2016. • Completely redesigned and successfully reopened a room service department at a major 4-star hotel with a fresh new concept delivering packaged meal for guests, reducing labor and supply costs and increasing guest satisfaction.• Selected as key leader in charge of launching the banquet division from scratch for a major 4-star hotel, generating over $5.4 M in revenue. • Successfully organized major annual events for world leaders and dignitaries for the United Nations General Assembly meeting in New York, including security protocol, press conferences, and full banquet operations.I am on LinkedIn to strengthen business relations and make new connections. Please feel free to connect with me.

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