Agatha Joseph
Program Delivery Lead, Project Manager, CSM at HealthPlan Services
- Role
- Project Manager, Csm at Healthplan Services
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Agatha Joseph
Highly enthusiastic and disciplined professional with more than 10 years of management experience. An impressive track record of developing high performing team and reducing expenses while increasing productivity.In my current role as a BA I exibit excellent written and oral communication skills that enables me to communicate directly with the clients (internal and external) and gather details of requirement. Understanding the SDLC process, I am able to bring value as Test Analyst, by creating scripts and scenarios to ensure a quality product.
Experience
Project Manager, Csm
Aug 2017 — Present · Tampa, FL, US
Skills
- Software Development Life Cycle (Sdlc)
- Business Process
- Team Leadership
- Interviews
- Customer Relations
- Business Process Improvement
- Coaching
- Analytical Skills
- Customer Service
- Software Documentation
- Sdlc
- Interviewing
- Strategic Planning
- Change Management
- Testing
- Quality Assurance
- Policy
- Sales
- Banking
- Payroll
- Analysis
- Management
- Requirements Analysis
- Customer Relationship Management (Crm)
- Process Improvement
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