Dev Agarwal
Business Analyst @Royal Mail
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WORK HISTORY
Business Analyst @Royal Mail
London, GB
EDUCATION
Tarleton State University
B.S, Computer Information Systems
Royal Life Saving Society, Melbourne, Australia
Bronze Medallion, Professional Lifeguard/Life Saving
Royal Life Saving Society, Melbourne, Australia
Bronze Star Medal, Professional Life Saving
Roctopus Dive School, Koh Tao, Thailand
RAID Open Water 20
Welham Boys' School, India
High School
European Bartender School, Spain
Professional Bartending with Flair, Bartending/Bartender
Ansal Institute of Technology, New Delhi, India
Diploma, Computer and Information Systems Security/Information Assurance
Nehru Institute of Mountaineering, Uttarakhand, India
Mountaineering Foundation Course
Mowbray College, Melbourne, Australia
Exchange Student
The Duke of Edinburgh's International Award
Bronze and Silver
SKILLS
ABOUT DEV AGARWAL
With 17+ years of experience spanning Financial, Wealth, Pharmaceutical, Retail, and Public sectors.Over 15 years dedicated to Agile Software Development, specialising in end-to-end implementation of the Software Development Life Cycle (SDLC).Skilled in managing stakeholder relationships up to CXO and Director levels, leveraging strong interpersonal, communication, and logical reasoning skills.Expertise in Process Mapping (As-Is/To-Be) and Modeling using BPMN and UML, driving efficiency and clarity in complex business processes.Proven success in executing large and medium-scale digital transformation initiatives, from AI-powered virtual agents to legacy system decommissioning and cloud migrations.Proficient in administering and facilitating User Acceptance Testing (UAT) and ensuring user sign-offs. Experienced in enforcing compliance regulations including GDPR, AML, KYC, GxP, and Basel experience in Data Health Assessment, Data Mapping, Transformation, ETL validation, and Migration, ensuring data integrity and accuracy.Driven by a passion for digital transformation and continuous improvement, I combine analytical insight with practical execution to deliver tangible business results.Core expertise: Requirements Elicitation | SQL | Power BI | Tableau | Qlik | ServiceNow | Workday | SAP | Salesforce | JIRA | Agile/Scrum | LLM/NLP | AI Governance | Data Migration | ETL
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