Aganzal Rathor

WORK HISTORY

ABOUT AGANZAL RATHOR

With extensive experience in the financial services sector, I specialize in project management, business analytics, client advisory, and financial management. My recent roles have honed my expertise in transforming clients\' financial futures, optimizing processes, and delivering exceptional customer service. As a Senior Credit Counselor at CIBC Bank, I transformed clients\' financial situations by creating personalized plans that reduced debt and improved credit scores. I streamlined counseling processes using advanced banking software, boosting efficiency by 20% and enhancing client satisfaction. In my role as a Financial Account Representative at Alliance One, I managed complex client portfolios and spearheaded cross-departmental collaborations, achieving a 30% surge in client satisfaction. I also pioneered seamless remote work transitions, ensuring uninterrupted client interactions. During my tenure as a Team Coordinator and Sales Associate Intern at Eyetelligence, I managed daily operations, analyzed sales data to drive strategic growth, and implemented customer feedback mechanisms to enhance service delivery. I hold a Project Management certification and am currently pursuing the Investment Funds Canada certification. I am a Certified Credit Counselor equipped to help individuals manage debts and improve credit scores. My technical skills include proficiency in finance and management software, data analysis, and financial management. Recognized for my leadership in inventory management and remote education initiatives, I excel in cross-functional team collaboration and delivering impactful results. I am eager to join an organization that values excellence and innovation, where I can continue to make a meaningful contribution.