Agam Chaudhary
ITIL Certified | Experience in Application & Production Support | Expertise in Linux, SQL, Oracle, ITIL, Tomcat, WebLogic, Cloud Deployment, Service Manager, Docker Deployment, UAT Testing | Knowledgeable in Python
- Role
- Application Support Engineer (Client Side) at IDFC FIRST Bank
- Location
- Guna, MP, IN
- LinkedIn followers
- 500 followers
About Agam Chaudhary
3.2 years of experience as an Application Support Engineer, working with Java-based applications.· Skilled in Linux/Unix and Windows Server environments.· Experienced in supporting and troubleshooting MySQL, Oracle 19c, and Apache Tomcat.· Knowledgeable in Azure Cloud, Docker, and Shell scripting, for automation and deployments.· Skilled in incident management, root cause analysis (RCA), and improving system performance.· Experienced in deploying applications, managing configurations, and debugging issues.· Worked on Data Center (DC) and Disaster Recovery (DR) to keep systems running smoothly.· Experience in deploying applications and setting up environments in Azure Cloud.· Capable of creating knowledge base documentation and conducting training sessions for end-users and technical teams.· Focused on providing reliable support and keeping systems running without issues.· Proficient in application log analysis to identify and resolve issues effectively.· Skilled in working with tools like Service Manager, Irage PIM, AppDynamics, JIRA and WebLogic for effective application management and troubleshooting.
Experience
Application Support Engineer (Client Side)
May 2023 — Present · Navi Mumbai, IN
Worked on Fantail-P, Webportal, Beehive Integrator applications, providing support and troubleshooting for Java-based applications, MySQL, Oracle 19c, and Apache Tomcat.Involved in azure cloud server deployment, Disaster Recovery (DR) & Data Center (DC) activities, and supporting applications in production.Responsible for log analysis, incident management, and root cause analysis (RCA).Handled UAT testing.
Education
Jaypee University of Engineering and Technology
Bachelor of Technology - BTech
2017 — 2021
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