Afzal Basha Dandu
ServiceNow Consultant at Velera
- Role
- Software Consultant at Velera
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Afzal Basha Dandu
Extensive IT and ServiceNow Expertise: Over a decade of IT experience, with eight years…
Experience
Software Consultant
Dec 2024 — Present
Developed and implemented a custom Legacy Archive Application to support data migration from the client\'s Co-Op and PSCU systems.• Created Data Sources and Transform Maps to facilitate the migration of legacy incident data into the target ServiceNow instance.• Designed and configured the Incident Management module, including the Incident form design, Client Scripts, Business Rules, Script Includes, UI Policies, and associated UI Policy Actions.• Implemented configuration changes to the Interactions table within the Service Operations Workspace views.• Made configuration updates to enhance the Significant Change module.• Resolved post-go-live defects in the Production instance following the successful deployment of the project.
Education
Al-Habeeb College of Engineering & Technology
Bachelor of Technology - BTech
2006 — 2010
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