Afzal Rashid

General Manager Operations @Naaptol Online Shopping Pvt. Ltd

New Delhi, DL, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2015 — Present

General Manager Operations @Naaptol Online Shopping Pvt. Ltd

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IN

Responsible for operations of self-owned Fulfillment Centers which translates to off role employees, 150+ On role employees, 2Lakhs. Sq. ft. Warehouse area.#Owning targets & deliverable for Reliability, Speed, Quality & Cost performance metrics.#Spearheading the entire Warehouse Operations including inward, outward, QC, reconciliation, process audits & implementations, warehouse cost control and timelines of various processes of warehouse#Responsible for developing, documenting, and executing a comprehensive logistics and distribution strategic plan #Ensuring an efficient and effective utilization of company resources (people, time, assets, budget)#Manage and optimize supply chain logistics network with multiple distribution centers.#Understand the overall operations strategy and mapped plans to support business objectives; inputs to evaluate #Ensure all regulatory and compliance measures are met within guidelines.#Assessing the capacity readiness (RCCP) in line with the long- term business plans (S & OP) and working with stakeholders to bridge the gap.#Development & implementation of distribution best practices such as systems integration and optimization, inventory control, demand planning, and SKU optimization.#Real Time End To End monitoring (including Fulfillment Center, Market Place, Mother Hub, Transport & Last Mile) of the supply chain performance against the defined Service Levels /TATs and engaging with the stakeholders in case of deviation to revert normalcy#Periodic review of annual plans & budgets

EDUCATION

1991 — 1993

Jamia Millia Islamia

Master of Business Administration (MBA)

SKILLS

Call CentersBusiness DevelopmentNegotiationCoachingOutsourcingRecruitingManagementTeam BuildingSupply Chain ManagementBusiness Process ImprovementEmployee RelationsStrategic PlanningVendor ManagementPerformance ManagementCrmTeam LeadershipProject ManagementResource ManagementSlaSourcingBpoTransition ManagementTalent AcquisitionProcess ImprovementService DeliveryTeam ManagementChange ManagementLeadershipProcess ExcellenceMisEmployee EngagementOrganizational DevelopmentOffshoringCustomer SatisfactionTrainingCustomer ExperienceCustomer ServiceOperations Management

ABOUT AFZAL RASHID

A Supply Chain Leader with nearly 25 years of extensive experience in Operations…

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