Afzal Masra

About Afzal Masra

I’m a technology and business professional with experience in the insurance technology industry, combined with hands-on entrepreneurship and business operations.I worked at Intelligent Solutions, where I supported digital insurance and claims platforms used by carriers and repair facilities nationwide. My work focused on QA, production issue management, and partnering with engineering and product teams to deliver high-quality, cloud-based systems in an agile environment.Currently completing my MBA (2025), I operate at the intersection of technology, operations, and strategy—bringing both technical depth and business perspective to every role.Outside of corporate work, I am the founder of Sultan Sports (Cricket Pro Gear), where I manage real-world business execution - marketing, and financial planning.What differentiates me:Enterprise tech experience (insurance & SaaS)Entrepreneurial operator mindsetStrong execution and ownershipComfortable in both startup and corporate environmentsFocused on scalability, quality, and customer valueI’m passionate about building products and businesses that are efficient, data-driven, and built to scale.

Experience

1. Lead Senior Quality Assurance Engineer

   CCC Intelligent Solutions

   Jan 2020 — Present · Chicago, IL, US

   Served as the primary liaison between developers, architects, and product managers for all testing activities, driving quality assurance strategies across mobile functional testing and automation. Designed and implemented scalable test automation frameworks and functional testing processes to align with Agile development workflows, improving test coverage and release efficiency. Led end-to-end testing initiatives — from planning and strategy development to execution and delivery — ensuring product stability and superior user experience. Conducted comprehensive functionality, integration, regression, interoperability, and system testing, uncovering critical issues before production release. Collaborated with Engineering and Operations teams to define testing standards, methodologies, and best practices, optimizing test case management, regression suites, and release validation processes. Developed and maintained automation suites to support continuous integration and delivery, accelerating test execution and reducing manual efforts. Utilized JIRA for defect tracking and lifecycle management, performing detailed analysis and root-cause investigations to drive faster resolutions and higher code quality. Championed quality-driven culture, ensuring safe, quick, and high-quality deployments in dynamic Agile environments.

Education

• Actualize Coding Bootcamp

  Full Stack Web Development

  2017 — 2019

• Gies College of Business - University of Illinois Urbana-Champaign

  Master of Business Administration - MBA

  2020 — 2025

• College of DuPage

  Bachelor's degree, Management Information Systems, General

  2008 — 2010

• University of Illinois Chicago

  Bachelor, Managing Information Science

  2010 — 2012

• Glenbard North High School

  High School Diploma, General Studies

  2004 — 2008

Skills

• Software Quality Assurance
• Data Analysis
• Html
• Microsoft Sql Server
• Test Planning
• Debugging
• Junit
• Microsoft Office
• Silverlight
• Databases
• Powerpoint
• Microsoft Excel
• Testing
• Sharepoint
• Oracle
• Ms Project
• Customer Service
• Microsoft Word
• Software Documentation
• Selenium Testing
• Java
• Selenium Webdriver
• Test Automation
• Php
• Access
• Eclipse
• Sql
• Visio
• Agile Methodologies
• C++
• Business Analysis
• Feature Testing
• Javascript