Afzaal Zahoor
Customer Assistant @B&Q
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WORK HISTORY
Customer Assistant @B&Q
Provide first-point contact for customers, handling queries, processing transactions, and resolving issues with professionalism.• Deliver efficient service while maintaining accuracy under pressure, strengthening organisation and multitasking skills.• Work collaboratively with colleagues across departments to ensure effective and efficient operation and high-quality customer experience.• Developed strong problem-solving skills by addressing customer complaints quickly and effectively.
EDUCATION
Bilborough Sixth Form College
BTEC Extended Diploma, Business
Nottingham Law School
Bachelor of Laws - LLB, Business Law
Bilborough College
BTEC Level 3 Extended Diploma, Business/Commerce, General
Nottingham Trent University
Bachelor's Degree, Banking, Corporate, Finance, and Securities Law
Nottingham academy
High School Diploma
ABOUT AFZAAL ZAHOOR
As a Nottingham Law School student specializing in Business Law, my recent experiences have sharpened my legal assistance capabilities, particularly during my tenure at Support Through Court. There, my role involved offering critical legal information and support to clients, which enhanced my communication and empathy within a legal framework.Engaging with multiple Legal Cheek Vacation Schemes solidified my legal research and problem-solving skills, allowing me to gain insights into the legal industry\'s multifaceted nature. Driven by the goal to integrate my legal acumen with an organization\'s ethos, I am poised to contribute a dynamic and informed perspective to a team that values innovation and client advocacy.
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