Afsal Pallathuparambil Sulphikker

Revenue Gateline @Ontrak Uk Ltd

London, GB

Managed high-traffic station operations, ensuring compliance with fare policies and optimizing passenger flow during peak hours. Reduced revenue loss by 15% through rigorous ticket validation and proactive resolution of discrepancies. Enhanced safety protocols by detecting and reporting suspicious activities, while training 10+ staff on fare evasion prevention. Collaborated with security teams to streamline emergency responses and maintain 100% health/safety compliance.