Afridha M
Customer Success | Retention | Revenue Expansion | Client Relationship Management
- Role
- Customer Success Manager at Attentive.ai
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Afridha M
I’m a results-driven professional specializing in strategic account management and customer retention, with a deep passion for building lasting customer relationships and driving business growth. Over the years, I’ve had the opportunity to work closely with global clients — helping them unlock value through technology, streamline processes, and achieve measurable outcomes.My strength lies in understanding customer needs, aligning them with business objectives, and ensuring long-term success through proactive engagement and strategic planning. I take pride in turning challenges into opportunities and contributing to customer satisfaction and loyalty.
Experience
Customer Success Manager
Apr 2026 — Present
Education
Velammal Matriculation Higher Secondary School
Higher Secondary
2015 — 2017
Sri Venkateswara College of Engineering
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
2017 — 2021
University of Edinburgh Business School
Msc Business Analytics, Business Statistics
DAV Matriculation Higher Secondary School
Secondary School
2009 — 2015
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