Afreen Hakeem

About Afreen Hakeem

Interested in working in an environment that is challenging. Excellent communication and interpersonal skills with ability to work independently and as a team juggling between multiple responsibilities. Experienced in the field of mainframe technology with JCL, COBOL and DB2 SQL being the key skills. Proven abilities in overseeing Production support and related activities. Scrum Master, facilitating essential Agile ceremonies and ensuring seamless collaboration between teams members.

Experience

1. Software Engineer Scrum Master

   Fidelity Investments

   Jun 2023 — Present · Chennai, IN

   Role : Software engineerSkills : Mainframe JCL, Cobol, DB2 and CloudThe Fidelity Brokerage technology (FBT) focuses on serving the customers under the Brokerage world.• Supporting multiple applications across Mainframe including Autocage, TAS, FPP, ETF, Fee engine, E-Money, NF and monthly statements,Confirms and Recon• Providing end to end support for Alpha and shared cycles on a daily basis.• Following up with subsys on repeated abends, escalating to subsys/management about critical issues.• Monitoring CPU (checking the tools -APM, DB2,splint, CA Sysview) and coordinate with batch resources and resolve issues to keep environment stable. Opening crisis calls incase of timeout.• Monitoring long running jobs, analyse and fix the jobs and sending out detail analysis mails.• Taking care of outstanding incidents,SREQ,JIRA and change tickets and any changes related to migration, release and attended patching.• Push all Migrations and complete it within the window.• Taking care of weekly pre production install.Role: Scrum master• Facilitated Agile Ceremonies: Led essential Scrum activities, including Sprint Planning, Daily Scrum Calls, Sprint Review, and Sprint Retrospective, ensuring each ceremony was productive and aligned with Agile best practices.• Team Collaboration: Coordinated with team to ensure that all project requirements were understood and met, fostering a collaborative environment that encouraged continuous improvement.• Impediment Resolution: Identified and removed obstacles that could hinder the team’s progress, enabling the team to meet sprint goals effectively.• Progress Monitoring: Tracked sprint progress and team performance using tools like Jira, ensuring transparency and accountability within the team.• Continuous Improvement: Encouraged team retrospectives and facilitated discussions on lessons learned to improve future sprints, contributing to the team\'s ongoing growth and success.

Education

• Sri Ramakrishna Engineering College

  Bachelor of Engineering - BE, Electronics and instrumentation engineering

  2017 — 2021