Alex Francis
Executive Talent Partner @TTEC
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WORK HISTORY
Executive Talent Partner @TTEC
Executive Talent Partner7/2020-PresentLead global enterprise-wide Executive Recruitment for senior-level roles across all business segments, ensuring alignment with business objectives and organizational growth strategies.Director/Sr. Talent Practice Lead - Enterprise Sales & MarketingMarch 2018 – July 2020TA business partner and executive recruiter across enterprise sales & marketing (DCX & Digital segments / consulting, technology, BPO). This position partners with our executive committee bringing in CX revenue impacting talent.Sr. Manager, Talent Acquisition - Sales, Marketing, & IT April 2011 – Mar 2018 TA business partner and executive recruiter responsible for sales & marketing for our Engage segment and information technology. This position includes recruitment execution and management of a global TA team.
SKILLS
ABOUT ALEX FRANCIS
TTEC Holdings, Inc.(NASDAQ: TTEC) is one of the largest, global CX technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC\'s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next gen digital and cognitive technology, the Company\'s Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company\'s Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. The company\'s nearly employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more, visit us at &
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