Afra A.

About Afra A.

I am a results-driven finance professional with over six years of experience advancing global Accounts Receivable and Credit Management operations at FactSet Research Systems Inc, within the CUSIP Global Services division managed for the American Bankers Association (ABA). My work integrates financial precision with data-driven insight to strengthen liquidity, streamline order-to-cash processes, and elevate operational efficiency across a global client base. At FactSet, I manage more than 1,500 international accounts, collaborating with cross-functional teams in Treasury, Sales, and Financial Control to enhance cash forecasting, dispute resolution, and credit risk management. I bring strong expertise in Salesforce and FactSet Collection Tool, leveraging these enterprise platforms to optimize receivables tracking, automate workflows, improve cash-flow visibility, and deliver real-time insights that support strategic decision-making at the organizational level. My focus lies in driving measurable results by accelerating collection cycles, minimizing credit exposure, and aligning financial performance with corporate objectives. Earlier, during my Chartered Accountancy internship, I built a robust foundation in audit, taxation, and compliance, performing income-tax computations, account reconciliations, and financial statement verification using Tally ERP 9. This experience strengthened my command over regulatory finance and reporting accuracy. My technical proficiency in Bloomberg Terminal, STATA, and SPSS was developed and applied during my MBA, where I conducted quantitative research employing panel-data regression and statistical modeling to analyze corporate financial behavior and performance patterns. This background refined my analytical reasoning and ability to translate complex data into actionable financial insight. I am passionate about transforming financial data into strategic foresight, combining analytical rigor, process optimization, and collaborative leadership to build financially resilient, insight-driven organizations.

Experience

1. Sr Credit Analyst Associate Content Specialist

   FactSet

   Oct 2023 — Present · Hyderabad, IN

   Manage a global portfolio of 1,500+ client accounts under the American Bankers Association (ABA) mandate, driving collections, credit analysis, and client relationship strategies across the Americas, EMEA, and APAC regions.• Leverage Salesforce and the FactSet Collection Tool to strengthen receivables governance, streamline the order-to-cash (O2C) process, and deliver real-time financial insights for executive leadership.• Consistently maintain a Collection Effectiveness Index (CEI) above 85%, reduce delinquency rates, and achieve a Days Sales Outstanding (DSO) of 45 days or less through strategic cash forecasting and data-driven measures.• Collaborate with Treasury, Compliance, and Sales teams to evaluate client creditworthiness, resolve disputes, and implement structured payment plans aligned with organizational policies.• Produce analytical AR reports and performance dashboards that inform strategic decisions and enhance forecast accuracy.• Spearhead process improvements by revising Standard Operating Procedures (SOPs) and leading cross-functional initiatives that improved resolution turnaround by 20% and audit readiness across finance operations.• Mentor and train new analysts to ensure consistent adherence to credit and collection policies, promoting accountability and operational excellence across global teams.

Education

• Mangalore University

  Bachelor of Commerce - BCom, Business/Commerce, General

• Manipal Academy of Higher Education

  Master of Business Administration - MBA, Finance and Human Resources

  2019