Afna Povval Thayath
SVP, Generative AI Platform Product Enablement
- Role
- Senior Product Manager at Citi
- Location
- East Brunswick, NJ, US
- LinkedIn followers
- 500 followers
About Afna Povval Thayath
Product Management leader responsible for multiple product strategy and product buildout to support enterprise wide digital innovation and transformation. Agile transformation specialist with successful use of agile methodologies in product delivery and maintenance. Natural collaborator with excellent interpersonal skills, technical acumen and leadership skills.
Experience
Senior Product Manager
May 2023 — Present · New York, NY, US
Leading Service AI Product Strategy & Development to transform enterprise services through scalable and compliant AI solutions.Key Contributions & Impact:Defined and executed product strategy for AI and GenAI platforms, accelerating automation initiatives across multiple business lines.Launched Generative AI–based chat solutions, streamlining service interactions and significantly improving user experience and response efficiency.Driving implementation of Intelligent Document Processing (IDP) platforms, cutting manual processing effort and improving data accuracy to drive measurable productivity gains.Partnered with cross-functional teams to embed AI capabilities into core processes, enabling cost savings, faster turnaround times, and improved customer satisfaction.Expertly navigated regulatory and compliance requirements for AI utilization, ensuring responsible adoption and alignment with industry standards.
Education
Visvesvaraya Technological University
Bachelor of Engineering - BE, Computer Science
2001 — 2004
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