Afifa Oyfa
Category Management Intern at Lactalis | UB Alumni 2025
- Role
- Category Management Intern at Lactalis American Group
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Afifa Oyfa
My experiences span various industries, including education, cultural exchange, non-profit, IT support, food service, retail, and local government. This diverse background demonstrates my adaptability and versatility. Skills: Administrative Skills: I acquired strong administrative skills through my roles as a student assistant, intern, and near-peer mentor. Customer Service: Worked as a barista and customer service supervisor highlights my ability to provide outstanding customer service. IT Support: My position as an IT consultant and supervisor at the UBIT Help Center showcases my technical troubleshooting and problem-solving skills. Cross-Cultural Communication: As a cultural liaison, I have developed cross-cultural communication and mentoring abilities. Mentorship: My role as a near-peer mentor demonstrates my ability to guide and support high school seniors. Financial Aid and College Application Assistance: The FAFSA-TAP internship indicates my proficiency in assisting students with financial aid and college applications. Organizational Skills: I have experience in organizing events and maintaining filing systems. Microsoft Office Suite: Proficiency in Word, PowerPoint, and Excel. Salesforce: Experience with Salesforce, a widely used customer relationship management (CRM) platform. Achievements and Recognitions: Artworks Apprentice Certificate: Recognition for achievements in an apprenticeship program. Academic Honor Roll: Consistently achieving academic excellence from 2017 to 2021. Best Employee of the Month & Year Award: Recognition for outstanding performance in my role as a customer service supervisor. Language Skills: I am multilingual, and proficient in English, Bangla, Hindi, and Urdu.
Experience
Category Management Intern
Aug 2024 — Present · Buffalo, NY, US
Assisted Category Manager in analyzing syndicated data to assess category performance and identify growth opportunities, contributing to strategic decision-making. Developed comprehensive reports and presentations using Excel and PowerPoint to support Sales and Marketing teams with actionable insights. Collaborated with cross-functional teams to build customer business reviews and tailor sales presentations, enhancing customer engagement. Published monthly internal reports for account managers, providing detailed insights into category trends and performance metrics. Gained proficiency in data analysis tools and developed a deep understanding of the specialty cheese category, contributing to category development efforts.
Education
Buffalo Academy of Science Charter School
High School Diploma
2017 — 2021
University at Buffalo
Bachelor's degree
2021 — 2025
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