Ahmed El-Ghrably
Visual Merchandiser & Trainer @25 8 Retail Solutions
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WORK HISTORY
Visual Merchandiser & Trainer @25 8 Retail Solutions
Newcastle Upon Tyne, GB
Managed and enhanced visual merchandising for brands like Roberts Radio at John Lewis, conducting weekly audits to optimise sales and address stock issues, while gathering customer feedback and competitive insights- Executed strategic Point of Sale (POS) setups for Karcher Pressure Washers across multiple retailers including Homebase, Wickes, B&Q, Halfords, and Currys, ensuring impactful brand representation- Demonstrated comprehensive understanding of product features and benefits, facilitating effective communication of key selling points to customers- Conducted engaging in-store training sessions to empower staff with robust product knowledge, contributing to elevated customer satisfaction and sales performance.
EDUCATION
The King's School Tynemouth
GCSE & A-Level
Teesside University
Bachelor's Degree, Information Technology
Aim2Learn
Pearson BTEC , Level 3 Diploma in Professional Competence for IT and Telecoms Professionals
SKILLS
ABOUT AHMED EL-GHRABLY
With over a decade of experience across a broad spectrum of roles in Sales, Customer Service, Technical Support, and Account Management, I pride myself on being a highly adaptable and results-driven professional. My journey has equipped me with a unique blend of skills, from managing customer relationships and solving complex problems to driving sales and leading successful teams.Throughout my career, I’ve consistently focused on delivering exceptional customer experiences, whether in the retail space, the tech industry, or in service-oriented roles. My ability to learn quickly and apply new knowledge has allowed me to excel in various environments, contributing to the success of each organisation I’ve been part of.
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