Adwoa O.

Accounting Technician @Leco Industries Inc

Tasks and ResponsibilitiesPrepare and process credit card email receipts.Open mail and prepare bank deposits.Post customer payments by recording all cash cheques, credit card payments, and direct deposit payments into the software system SBT/ BLUE CHERRYPrepare and apply adjustments to billing records such as refunds given, discounts and credit notes.Prepare billing reports for customers and consult policy books when necessary.Investigate billing discrepancies and reconcile outstanding discrepancies on accounts.Maintain the monthly account receivable ledger and balance monthly bank statements with deposits made.Maintain the daily payment ledger of credit cards.Field questions, requests, and complaints from customers.Resolve issues related to double payments, payments to wrong accounts and end of the month balances.Exchange customer account information with employees within the accounting and finance department.Assist with collection tasks, such as approving orders, updating customer account information and providing customers with their account information upon request.Responsible for the complete accounting cycle (invoicing, receivables, payables etc.)Bank reconciliationApprove weekly cheques Print checks Mail cheques Reception Answer phone calls Perform monthly and annual accounting operationsManage and process payroll