Doug Rowe
Account Director Healthcare - West @Smart Communications.
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WORK HISTORY
Account Director Healthcare - West @Smart Communications.
Manhattan Beach, CA, US
Healthcare Customer Software Solutions. Secure, scalable consumer engagement software solutions for payers and providers. About Smart Communications Smart Communications™ is the only provider of a customer conversations management platform. More than 500 global brands rely on Smart Communications to deliver smarter conversations across the entire lifecycle—empowering them to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in the UK and serves its customers from offices located across North America, Europe, and Asia Pacific. The Smart Communications platform includes the enterprise-scale customer communications management power of SmartCOMM™, forms transformation capabilities made possible by SmartIQ™ and the trade documentation expertise of SmartDX™. To learn more, visit smartcommunications.com.
EDUCATION
Texas Tech University
MS, Sports Health, Exercise Physiology
UCLA
BS, Kinesiology
ABOUT DOUG ROWE
With over 30 years of experience in the healthcare and medical device industry, I am an accomplished Account Director Healthcare at Smart Communications, the only provider of a customer conversations management platform. I have a master\'s degree in Sports Health and a passion for delivering smarter customer engagement solutions to healthcare payers and providers. I leverage my strong skills in key account management, process improvement, and customer relationship management to build long-term strategic partnerships, exceed revenue and profit goals, and close deals with C-level executives and decision-makers. I also have a keen understanding of the business-technology gap and the healthcare market trends and challenges, and I constantly explore new opportunities and learn new skills to enhance my value proposition and domain expertise. My mission is to help healthcare organizations improve their communication processes and outcomes while also simplifying and optimizing their operations.
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