Adrita Bhattacharya
Internal Account Manager @ OSW | BBA, CRM
- Role
- Internal Account Manager at OSW
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Adrita Bhattacharya
My expertise lies in people management, building stakeholder relationships and providing ongoing account management support to drive revenue. I\'m a people person, resilient and love a good team huddle in identifying and executing data-focused solutions.I\'m on the lookout for joining an impactful organisation, one that holds a bigger mission. With no boundaries to ideas, where everything is possible with the right tools and team effort. I\'ve learnt that I\'m a solution-oriented person, always looking to understand the why and identifying root causes to problems and I\'d love to be a driving force in helping scale to growth in a fast-paced organisation.
Experience
Internal Account Manager
Mar 2023 — Present · Sydney, AU
Collaborating with cross-functional teams, including product, marketing, and operations, to develop and execute account strategies- Implementing account plans to drive customer retention and reactivation, resulting in a customerretention rate of 29%- Built sales forecasts and schedules to reflect desired productivity targets- Conducting regular business reviews with clients to identify opportunities for upselling, cross-selling and building a strong ongoing relationship- Providing exceptional customer support by addressing inquiries, resolving issues, and delivering timely solutions- Monitoring market trends, competitor activities, and industry developments to identify potential risks and opportunities
Education
Poddar International school
High School Diploma, Business/Commerce, General
2015 — 2017
SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney
Bachelor of Business Administration - BBA, Business/Commerce, General
2017 — 2021
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