Adrish Kumar Chakraborty
Wipro | Tech Leadership – BIMS | Ex-ITC Intern | Passionate About Business, Growth & Innovation I BBA Marketing Graduate
- Role
- Customer Experience at Wipro
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Adrish Kumar Chakraborty
Business Administration graduate with a Marketing specialization, currently working at Wipro in a client-focused role involving customer experience, service operations, and process optimization.Skilled in managing client interactions, ensuring service quality, and utilizing tools like CRM platforms, Microsoft Excel, and PowerPoint to support business goals and operational efficiency.Previously interned at ITC (FMCG), contributing to retail merchandising, sales execution, and data tracking. Successfully led 25+ events as a Technical Head, demonstrating strong leadership, planning, and communication skills. Key HighlightsSupporting end-to-end service operations and client coordinationHands-on experience with CRM tools, Excel, and service reportingSupported trade marketing and merchandising during ITC internshipLed cross-functional college events, building leadership & teamwork skillsStrong adaptability and performance under deadline-driven environments
Experience
Customer Experience
Jul 2025 — Present · Kolkata, IN
Supporting service operations and client-focused processesContributing to process improvements and service quality initiatives
Education
Indira Gandhi Memorial Senior Secondary School
Higher Secondary
2019 — 2022
BHARATIYA VIDYA BHAVAN INSTITUTE OF MANAGEMENT SCIENCE 339
Bachelor of Business Administration - BBA
2022 — 2025
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