Adrija Ashrita

Customer Success | Analytics| Collaborative & Adaptable | Dashboards, Project Management, CRM, Product Marketing KPIs, QA, Stakeholder & Change Management | ISB & Kellogg \'25

Role
Customer Success at Salesforce
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Adrija Ashrita

With diverse experience in data analytics, project management, KPIs, I possess a strong foundation in reporting, stakeholder management, marketing analytics, data integration, change management, salesforce processes, and quality assurance. My expertise in analytics, business intelligence, dashboard development, and leadership positions me well for roles focused on enhancing data-centric strategies.Proficient in a range of data analytics and business intelligence tools, I excel at creating impactful data solutions and managing projects through various project management softwares. My background in data integration and quality assurance ensures seamless data flow across platforms. Collaborating with cross-functional teams has sharpened my communication and interpersonal skills, enabling me to effectively engage stakeholders and drive data-informed decision-making.My Clifton Strengths—Analytical, Learning, Strategic, Communication, and Empathy—inform my approach to problem-solving and collaboration, allowing me to leverage insights effectively and achieve meaningful outcomes.In my previous roles, I focused on enhancing operational efficiency through expertly designed analytics solutions. I possess a strong aptitude for data storytelling, building analysis, and creating optimized reports and dashboards, leveraging analytics tools and data scripting to deliver actionable insights while ensuring seamless data integrations and exchanges. My projects also involved a structured approach to developing comprehensive customer journeys and automations within marketing cloud and salesforce, reporting key performance indicators, as well as managing vendor relationships and budgeting. In other roles, I contributed to the validation of clinical data systems and developed agile documentation while facilitating user acceptance testing for capital market projects. These efforts demonstrate my commitment to enabling strategic growth while maintaining high standards of data integrity within complex information systems.I am eager to bring my passion for data analytics to new environments, tackling complex challenges and making a lasting impact. My experience in data stewardship and problem-solving, equip me to contribute effectively to a renowned organization. I am committed to continuous learning and upskilling, ensuring I stay at the forefront of industry trends and best practices.

Experience

  1. Customer Success

    Salesforce

    Apr 2025 — Present

Education

  • Iowa State University

    Master's

    2014 — 2016

  • Indian School of Business

    Executive

    2024 — 2025

  • Kellogg Executive Education

    AI Strategies and Applications for Leaders

    2024 — 2025

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Adrija Ashrita — Customer Success at Salesforce in Bengaluru, KA, IN | Unifers