Adrianna F.

About Adrianna F.

As the Academy Lead at Canonical, I have over 20 years of experience in technical and enablement roles, ranging from network engineering and systems administration to customer support and training. My current role is to create a new certification program that verifies the technical skills and competency of the Ubuntu Linux community, including SysAdmins, DevOps, and other IT professionals.I lead a global cross-functional team that manages the design, development, and delivery of the certification exams and curriculum, following a Successive Approximation Model/Agile methodology. I also oversee the program\'s market strategy, budget, vendor contracts, and quality evaluation. I collaborate with senior leadership, end users, and other stakeholders to ensure the program meets the needs and expectations of the market and the community. I am passionate about solving client-facing technical challenges, training and leading high-performing teams, and supporting the growth and development of the open source ecosystem.

Experience

1. Academy Team Lead

   Canonical

   Jan 2022 — Present · London, GB

   Providing technical, marketing, team and product leadership for the global cross-functional team developing Canonical\'s new certification program to verify technical skills and competency across the Canonical portfolio, including Ubuntu Linux Server, Desktop, WSL, MicroK8s, MAAS, Juju, Openstack, etc.Leadership and Program management:Program design & market strategyLeading team on determining OKRs, team goals Managing employee reviews & compensation, profit/loss statements, team budget and vendor contracts and purchasingPlanning and forming strategies for GTM, product, and pricingCreating Agile policies, user stories, roadmaps, sprint planning, observing ceremoniesCreating and administering all Jira projects and boardsConducting market research including user surveys, competitive analysis, and market conditions and developing marketing funnelDeveloping new web content for promotional funnel and platform experienceDeveloping internal systems and procedures for organizational expansion and scalability including item quality, metrics Cross-team and stakeholder management, planning, and coordinationContributing to marketing management leadership and organizational initiativesCreating and delivering presentations for department town hall and stakeholder meetingsManaging engineering roadmap and writing engineering specs for structuring and automating GitHub repos, cloud environments, system integrations, data collection, and product feature development.Curriculum and Instructional DesignConducting all Job Task Analysis surveys for Linux and cloud-based rolesCreating custom Agile-based modification of ADDIE to develop hands-on exercises for cloud-based environmentsDeveloping custom AI tooling based on Mistral and private, internal data for surfacing job tasks and expediting draft prototype design for SME review and approval using OpenWebUI/OllamaDeveloping hands-on assessment items for system administration and network engineering

Education

• San Francisco State University

  Master’s Degree, Comparative and World Literature

• San Francisco State University

  Bachelor’s Degree, Comparative and World Literature, minor American and English Literature

Skills

• Teaching
• Public Speaking
• Advertising
• Small Business Marketing
• Customer Service
• Community Outreach
• Staff Development
• Research
• Event Planning
• Business Writing
• Wellness
• Content Marketing
• Network Administration
• Sales
• Curriculum Design
• Marketing
• Mindfulness
• Yoga
• Communication
• Computer Networking
• Training
• Holistic Health
• Social Media
• Nonprofits
• Coaching
• Program Development
• Digital Marketing
• Microsoft Word
• Higher Education
• Social Media Marketing
• Powerpoint
• Editing
• Social Networking
• Networking