Adrienne Hebb

Global Training & Cross-Cultural Enablement Leader | Offshore Team Onboarding – US, India & Philippines | BPO/RPO & Staffing Consultant | Talent Strategist | US Army Veteran

Role
Director of Implementation at PSG Global Solutions
Location
Chattanooga, TN, US
LinkedIn followers
500 followers

About Adrienne Hebb

I help companies build global teams that work. Not just on paper, but in the wild where expectations shift, bandwidth is scarce, and “offshore” doesn’t always mean “aligned.”My focus is learning and enablement: designing the kind of systems, training programs, and onboarding frameworks that bridge distance, clarify roles, and make remote collaboration seamless. I work closely with U.S-based companies that rely on talent in the Philippines and India, helping them scale through repeatable knowledge transfer, L&D strategy, and cross-cultural communication.With a background in BPO and RPO operations, I’ve led large-scale implementations, built training programs from the ground up, and coached everyone from front-line leads to C-level execs. My strength is turning messy workflows into documented SOPs, creating scalable training that sticks, and aligning tools, people, and processes.As a U.S. Army veteran, I bring a mission-ready mindset to everything I do: clear communication, operational discipline, and a strong bias for action.What I’m Known For• Designing onboarding programs for distributed teams• Leading client enablement across the U.S, Philippines, and India• Building global training systems with empathy and structure• Helping teams go from “we should train” to “we’re onboarding at scale”• Bringing AI tools into the workflow (ChatGPT, MidJourney, Sora, Elementor)Available for W2, 1099, or Corp-to-Corp engagements through a registered U.S. entity.

Experience

  1. Director of Implementation

    PSG Global Solutions

    Aug 2025 — Present

    Director of Implementation overseeing enterprise onboarding, cross-functional execution, and scalable solution deployment. Dedicated to delivering seamless launches, operational efficiency, and strong client outcomes.

Education

  • The University of Texas at Austin

    Bachelor of Arts, Psychology

Skills

  • Process Improvement
  • Managing Offshore Teams
  • Management
  • Performance Management
  • Business Development
  • Screening Resumes
  • Staff Augmentation
  • Temporary Staffing
  • Analysis
  • Sourcing
  • Vendor Management
  • Temporary Placement
  • Legal Compliance
  • Talent Management
  • Technical Recruiting
  • Consulting
  • Permanent Placement
  • Staffing Services
  • Human Resources
  • Account Management
  • IT Recruitment
  • Personnel Management
  • Internet Recruiting
  • Organizational Leadership
  • Resource Management
  • Leadership
  • Sharepoint
  • Training
  • Employee Relations
  • Strategic Planning
  • Strategy
  • Contract Recruitment
  • Vms
  • Mentoring
  • Recruiting
  • Coaching
  • Training Delivery
  • Team Management
  • Project Management
  • Benefits Negotiation

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Adrienne Hebb — Director of Implementation at PSG Global Solutions in Chattanooga, TN, US | Unifers