Adrienne Miller

About Adrienne Miller

Strategic Management | Financial Stewardship | Corporate Social Responsibility |…

Experience

1. Development Operations Manager

   Gorilla Doctors

   Nov 2024 — Present

   Database Management• Serve as the Donor Database Manager (Salesforce for Non-Profits) ensuring accuracy, integrity, and security of data• Update biographical information in donor databases• Document and track fundraising campaigns• Manage data imports and integrations with various platforms with the support of Salesforce consultant• Create and update policy and procedure documentation for donor database.Gift Entry, Acknowledgement and Donor Services• Process all gifts and pledges including checks, online gifts, in-kind donations, gifts of securities and other giving vehicles in compliance with IRS gift reporting requirements, including maintaining comprehensive gift documentation• Manage acknowledgement and receipting process to donors• Track pledges and issues pledge reminders when needed• Provide customer service to donors and prospectsFundraising Operations• Prepare custom gift queries as requested as well as reports & analysis on a monthly, quarterly or annual basis to track fundraising program KPIs• With the CDO, liaise with technology vendors, including Click & Pledge and Double the Donation• Work with CDO to create a strategy to leverage corporate matching gifts, new donor engagement, recurring gift upgrades and be prepared to implement• Support e-mail and direct mail solicitations and other activities designed to increase individual giving• On occasion, work with team on events planning; manage and track invitations, registration for events, and post-event follow-up, assessment, and reporting• Assist with prepping donor profiles and meeting briefings as requested

Education

• Rice Business

  Master of Business Administration - MBA

• School for International Training

  Switzerland | Morocco, Global Health & Development Policy

  2015 — 2015

• Davidson College

  Bachelor of Arts - BA, Interdisciplinary Studies-Public Health & Communication Studies

  2012 — 2016

• Qasid Arabic Institute

  Modern Standard Arabic

  2014 — 2014

Skills

• Community Outreach
• Editing
• Event Planning
• Public Speaking
• Special Events Coordination
• Organization Skills
• Microsoft Word
• Leadership
• Prioritization & Management
• Research
• Communication Facilitation
• Powerpoint
• Microsoft Excel
• Team Building
• Customer Service