Adrienne Guzman

About Adrienne Guzman

I have a skill set for the progress of all social media platforms, and furthering brands…

Experience

1. Manager, Managed Services

   Cars Commerce

   Jul 2022 — Present

   Lead a team of 14 Managed Services Specialists to develop and deliver marketing assets, optimize resources, directly support a portfolio of clients and collaborate with internal stakeholders to get the job done.Continually strive to increase Managed Services adoption and retention by delivering an exceptional product and service that creates efficiency for our customers while maximizing performance.Closely monitor client performance, value delivery and satisfaction to ensure client adoption, engagement and retention.Lead the onboarding and ongoing client support of our Managed Services clients, including client assignments and managing TM capacity.Engage and support the broader organization on the value and specifics of the Managed Services product offerings.Collaborate with the Marketing Coordinator and Creative leaders and teams to optimize campaign development and delivery.Responsible for execution and output of the team, streamlining processes, monitoring performance metrics and making adjustments as necessary.Responsible for the professional growth, performance management, and employee engagement of the Managed Services Specialists. Ensure team members have clear goals and expectations; work with each member to ensure goals are being defined and met.

Skills

• Account Management
• Salesforce.com
• Marketing Event Planning
• B2b
• Production Assistant
• Facebook
• Html
• Management
• Social Media
• Microsoft Office
• Sales
• Training
• Social Media Marketing
• Leadership
• Cold Calling
• Customer Service
• Project Management
• Sales Process
• Email Marketing
• Business Development
• Lead Generation