Adrien Debargue

Customer Success Manager @Datorama, A Salesforce Company

Paris, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2018 — Present

Customer Success Manager @Datorama, A Salesforce Company

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Région de Paris, FR

Ensure customers adopt and derive maximum value from their investment in Datorama, utilize their licenses, identify new opportunities, and collaborate with other Salesforce stakeholder teams to ensure retention and growth.•Create and implement Success Plans to drive customers towards the adoption of additional use-cases •Train new customers on how to use the Datorama platform in a way that is tailored to their specific use-case and implementation. • Monitor customer usage data, health indicators, and use-case growth opportunities and translate into strategies for success• Collaborate with cross-functional teams such as Implementation, Account Management, and Global Support, team to ensure the proper approach is taken holistically to maximize a new customer’s success• Play a fundamental part in coaching customers to establish and manage their Change Management/Governance/Centre of Excellence programs.

EDUCATION

2010 — 2012

Lycée Condorcet

Hypokhâgne-Khâgne, Litterature

2013 — 2014

ESJ Paris

Master 2, Journalisme de sports

2013 — 2014

ESJ Paris

Mastère, Sports journalism

2007 — 2010

Lycée Saint-Vincent de Senlis

Baccalauréat Scientifique, Sciences

2016 — 2017

MBA ESG

MBA, Marketing and Advertising

2014 — 2016

Paris-Sud University (Paris XI)

Master 1 in Sports Management, Marketing et évènementiel du sport

2012 — 2013

Université Paris-Sorbonne

Licence, History

2017 — 2018

MBA ESG

Master of Business Administration - MBA, E-business

SKILLS

GoogleEsprit CritiqueFacebookGoogle+Réseaux SociauxStratégie MarketingNews WritingIpadIphoneFinal Cut ProHistoireJournalismMarketingMac OsPinterestOnline JournalismDailymotionMontage VidéoSportSynthèseFootball EuropéenInformatiqueInstagramDigital MarketingDigital MediaMarketing FacebookGoogle AnalyticsYoutubeViadeoNew MediaBloggingAisance RédactionnelleTwitterBack OfficeSens De L'organisationInternetSportsMarketing SportifEsprit AnalytiqueMarketing Digital

ABOUT ADRIEN DEBARGUE

Customer Success Manager chez Datorama, a Salesforce Company

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Adrien Debargue — Customer Success Manager at Datorama, A Salesforce Company in Paris, FR | Unifers