Adriel Whitmore

About Adriel Whitmore

Results oriented, professional experienced in team leadership, training, customer…

Experience

1. Claims Manager

   AmTrust Financial Services, Inc.

   Oct 2015 — Present · Concord, JO

   Responsible for prompt and efficient investigation into new claims to determine compensability by gathering all pertinent information from the insured, claimants, medical providers, and witnesses.• Investigate all claims thoroughly to see if there is any potential for subrogation recovery. • Develop and maintain an open line of communication with the insured and brokers to address any concerns or inquiries and to keep them aware of the claims progression.• Review incoming claim mail daily and maintain timely claim diaries.• Staff claims with the Medical director to determine the appropriateness of medical treatment when necessary.• Negotiate settlements with claimants and applicant attorneys, and provide settlement authority on claims that require defense counsel. • Communicate administrative task to the claims assistants, and document all correspondence, reports, discussions and decisions into the claim notes.

Education

• Computer Learning Center

  Associates, Computer Programming

  1997 — 1999

Skills

• Windows 7
• Strategic Planning
• Workers Compensation
• Customer Service
• Technical Support
• Computer Hardware
• Process Scheduler
• Os X
• Training
• Logistics
• C
• Operations Management
• Software Installation
• Retail
• C
• Spreadsheets
• Microsoft Office
• Sales
• Troubleshooting
• Employee Benefits
• Time Management
• Claim
• Microsoft Word
• Microsoft Excel
• Insurance
• Outlook
• Claims Management
• Team Building
• Windows
• Peoplesoft