Adrick Tolliver
Trust & Safety Manager | AI Content Specialist | Content Creation | Team Leadership | Content Moderation
- Role
- Quality Analyst at Tech Mahindra
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Adrick Tolliver
Here’s what I’m excited about: I love creating, analyzing, and engaging with content. I love getting off the beaten path and into the weeds. I’m detail oriented and always interested in pushing towards more efficient workflows. I’m all about reaching the most people with something they want to see-and hopefully get a few laughs along the way.I\'m a results-driven professional with over seven years of experience in content moderation, policy enforcement, and team leadership, along with six years in video production and content creation. I\'m passionate about maintaining online safety, developing efficient workflows, and empowering teams through mentoring and training.I’ve helped scale large-scale Trust and Safety operations for a top-tier entertainment/gaming client, led international moderation teams to exceed performance benchmarks, and produced engaging content across YouTube and social media platforms. I’m deeply curious, process-oriented, and adaptable—always seeking new challenges and growth.I’m currently open to opportunities in Trust & Safety, Content Operations, Media, and related fields. Let’s connect!
Experience
Quality Analyst
Aug 2025 — Present · Austin, TX, US
Conducted quality audits on news based content for a news-related content review program with a major social media/technology company, ensuring strict adherence to client guidelines and quality parameters-Inspected, tracked, and reported on quality performance data, identifying trends and deviations-Evaluated agent decisions on AI generated content for accuracy and policy alignment, approving or rejecting ratings and providing actionable feedback to drive improvement-Led calibration sessions to ensure scoring consistency, guideline alignment, and shared understanding across teams-Stayed current on global news and cultural trends to ensure accurate, context-aware evaluations.
Education
Texas Lutheran University
Bachelor of Arts (B.A.), Dramatic Media (Communications Minor)
2009 — 2011
Skills
- Team Leadership
- Customer Service
- Nonprofits
- Microsoft Office
- Video
- Editing
- Inventory Management
- Closed Captioning
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