Adriano Backes
Renewals Account Manager @Ivanti
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WORK HISTORY
Renewals Account Manager @Ivanti
BR
Renewals Account Manager in Brazil, supporting Ivanti\'s LATAM expansion by building customer-centric renewals motion focused on long-term value and sustainable growth.Working closely with customers to understand business context, adoption and long-term goals, while partnering with Sales and Customer Success to proactively manage risk and expansion opportunities.
EDUCATION
Unisul
Bachelor's Degree, Undergraduate in Information Technology
Academy of Finance Trading
Financial Trading - Forex
Monteiro Lobato
Ensino médio
Academy of Financial Trading
Ultimate trader
Citas College
General English Course, English Language and Literature, General
SENAC
Bachelor's Degree, Analysis and systems development
T. Harv Eker and Doug Nelson, Human Development
Millionaire Mind Intensive Program
SKILLS
ABOUT ADRIANO BACKES
After more than a decade navigating complex enterprise environments across EMEA and LATAM, I’ve learned that a renewal is much more than a contract extension, it’s the clearest proof of value delivered.My journey took me from Brazil to Ireland, where I spent 8 years at IBM Europe working with multi-country stakeholders and managing large renewals portfolios. That experience gave me a global lens on how post-sales operations can be transformed into predictable, scalable revenue engines.I’m particularly interested in the intersection between Customer Success and Revenue Operations, where data, cadence, and clear communication turn retention into a strategic growth lever. In my experience, sustainable SaaS growth is built long before a contract expiration date, through trust, visibility, and execution discipline.Currently, I’m focused on scaling the renewals motion in LATAM, applying global playbooks to regional realities, improving forecasting accuracy, and creating structured paths for retention and expansion.I share practical insights on renewals and post-sales strategy, especially for teams operating in fast-growing or maturing markets.When I’m not deep into forecasting models or renewal strategy, I’m usually exploring ways to optimize performance, in business and in life.
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