Adrianne Rutherford
Customer Success Leader I Problem Solver I Innovative Process Improvement
- Role
- Sr Customer Renewal Manager at Avalara
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
About Adrianne Rutherford
A top-performing Account and Customer Service Manager with over 15 years of experience in customer service and account administration, as well as compliance management and analysis. Self-motivated and innovative, focused on improving customer service processes and streamlining operations. Capable of meeting difficult challenges and successfully leading teams and projects to improve operational efficiency and client services.
Experience
Sr Customer Renewal Manager
Mar 2022 — Present
Education
University of North Carolina at Greensboro
Bachelor of Arts (B.A.), Technical Theatre/Theatre Design and Technology
1998 — 2003
Guilford College
Bachelor of Arts (B.A.), Psychology
2008 — 2012
Skills
- Strategic Planning
- Change Management
- Quality Assurance
- Outlook
- Customer Service
- Training
- Customer Satisfaction
- Business Process Improvement
- Troubleshooting
- Analysis
- Contract Negotiation
- Team Building
- Management
- Team Leadership
- Project Management
- Project Planning
- Call Centers
- Microsoft Office
- Leadership
- Microsoft Excel
- Process Improvement
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