Adrian Jacob

Staff Engineer, Emea Intuit (Quickbooks & Mailchimp) @Intuit

Worcester Park, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2024 — Present

Staff Engineer, Emea Intuit (Quickbooks & Mailchimp) @Intuit

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London, GB

In my role as a Staff Engineer, I support the technical evolution and regional expansion of Intuit’s flagship brands across the EMEA region. I am heavily involved in transitioning our digital presence from a UK-centric model to a robust, multi-national operation, ensuring we effectively power prosperity for small businesses and mid-market customers at scale.Key Technical Contributions & Impact- Regional Technical Transition & Prioritisation: Contributed to the technical shift from a UK-only model to a comprehensive EMEA regional structure. This involved applying an analytical mindset to regional data, helping the team identify high-impact markets and navigate the architectural complexities of supporting multiple countries- QuickBooks Brand & In-Product Evolution: Served as a key technical contributor to the launch of the new QuickBooks brand across EMEA; this project integrated generative AI workflows and modernised systems for the AI era. My work here involves optimising both marketing websites and core in-product user journeys to drive conversion and engagement- Internal AI Tooling & Data Insights: Develop internal marketing tools that utilise current AI workflows to highlight critical data points and hidden growth opportunities. By surfacing these insights, I help the business more effectively prioritise strategic initiatives and regional investments- Mailchimp Growth & Marketing Optimisation: Contribute to the performance strategy for Mailchimp within its largest global market (EMEA). I drive technical optimisations on marketing websites to improve conversion rates and streamline acquisition- Technical Integrity & Cohesion: Work cross-functionally to bridge the gap between initial customer acquisition and user engagement, ensuring a high standard of technical consistency across all digital touchpoints.

EDUCATION

2002 — 2004

University of Surrey

Foundation degree, E-Commerce/Electronic Commerce

SKILLS

Html 5JqueryCssUser ExperienceWeb DesignUser Interface DesignJavascriptAccessibilityCss3E-CommerceHtmlSEOPhotoshopFront-EndAgile MethodologiesMobile DevicesMobile ApplicationsXhtmlJquery MobileMootoolsDrupalSocial MediaMobile InternetWeb DevelopmentUser InterfaceInformation ArchitectureActionscriptBackbone.jsWireframesConceptsSassUsability TestingUser-Centered DesignJsonGitNode.jsGruntNpmCross-Browser CompatibilityAmazon Web Services (Aws)

ABOUT ADRIAN JACOB

Staff Engineer at Intuit | Design Technologist | AI & Performance SpecialistI’ve spent over 25 years navigating the space between design and engineering, evolving from a fundamental love for UI/UX into a Staff Engineer role that bridges the gap between high-level aesthetic vision and robust, scalable architecture. Over the last decade at Intuit, I’ve been a key contributor to our evolution across EMEA—helping drive a nearly 25x growth in our subscriber base while ensuring our technical foundations remain as sharp as the user experiences they support.My current focus is split between performance-first engineering and the practical application of Generative AI. I’m not just a spectator in the LLM space; I’m actively building and bringing independent AI products to market. This hands-on exploration of emerging models ensures I stay at the absolute forefront of technical implementation, allowing me to build systems that are as efficient and responsive as they are innovative.Beyond the code, I find the most fulfilment in helping others succeed and supporting the community I live in. It’s a mindset that applies just as much to being a father of two as it does to my professional life. I’m a firm believer in collective action, whether that is mentoring the next generation of engineers or organising a 100km charity walk that successfully raised tens of thousands of pounds for those who need it most.

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Adrian Jacob — Staff Engineer, Emea Intuit (Quickbooks & Mailchimp) at Intuit in Worcester Park, GB | Unifers