Adriane Jackson

Universal Adjuster @Assurant

Chicago, IL, US

Lead claim investigation process using complex fact-finding skills to settle claims with a high degree of accuracy and customer service excellence Train contract employees on claim authorization procedures and financial processesStreamlined call back authorization process by reducing unnecessary steps Manage financial claim process of parts, labor, and tax for closing resolution Handle verification service contract coverage, terms, and agreements for warranty contracts Negotiate and explain settlements with the insured/claimants and/or their representatives