Adrian C.
Senior Customer Success Manager | SaaS | MedTech & Biopharma | Growth & Retention Strategist
- Role
- Sr Customer Success Manager, Strategic Accounts at Definitive Healthcare
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Adrian C.
MBA-educated Customer Success Leader specializing in SaaS for MedTech and Biopharma. Proven track record of driving expansion, retention, and executive alignment while advancing solutions that improve healthcare quality and innovation.
Experience
Sr Customer Success Manager, Strategic Accounts
Jan 2024 — Present · Framingham, MA, US
Build strategic, trust-based partnerships with MedTech and Biopharma clients to align SaaS solutions with business goals and deliver measurable value through executive engagement and data-driven success planning. Exceeded 2025 renewal retention quota and earned President’s Club recognition for outstanding commercial performance. Drive adoption, expansion, and long-term growth through clear objectives, defined metrics, and continuous strategic alignment.
Education
University of Illinois Chicago
Bachelor of Science - BS
Harper College
Associate's degree
Liberty University
Master's degree, Business Administration and Management, General
2020 — 2022
University of Illinois Chicago
Bachelor's degree, Biology, General
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.