Adriana Hernandez

About Adriana Hernandez

Program Manager with a strong technical background in electronics and telecom, expertise in big scale deployment projects, and 15+ years international experience with multi-cultural teams, in Europe, Latin and North America. I have a bachelor’s in Electronics Engineering with a Master’s degree in Telecommunications and another in Management and Direction. I love working with driven teams and leading them into reaching goals, solving problems and creating mechanisms to improve. Big fan of getting things DONE

Experience

1. Senior Partner Launch Manager

   Amazon

   Oct 2023 — Present

   As Senior Partner Launch Manager at Amazon, I lead end-to-end partner onboarding while driving cross-functional alignment across technical, legal, and operational teams to ensure successful launches that meet Amazon\'s customer standards. I develop innovative processes that enable my team to unlock new revenue streams and commercial models, proposing creative solutions to blockers and leading through influence. I designed and deployed an AI-powered due diligence review system that automatically evaluates prospective partners for policy compliance, reducing manual review time by over 70% and accelerating launch readiness across regions. I lead internal initiatives to optimize operations with input from customers through the account management team, ensuring our solutions address real market needs while improving efficiency. My standardized partner evaluation framework leveraging AI, rules engines, and dynamic workflows has significantly improved onboarding throughput and consistency, creating scalable solutions tailored to partner-specific requirements.

Education

• Universidad Politécnica de Madrid

  Master in Telecommunication Systems and Networks, Telecommunications Engineering

  2009 — 2009

• Universidad Politécnica de Madrid

  Master in Information Security Management & Direction, Security and Loss Prevention Services

  2009 — 2010

• Universidad Simón Bolívar

  Electronics Engineer, Electronics & Telecommunications

  1999 — 2005

Skills

• Customer Service
• Information Security and Data Loss Prevention
• Project Management
• Mobile Communication Systems (Cdma, Gsm and Umts Networks) Integration and O&M
• Cdma
• Wcdma
• Gsm
• Umts
• Ericsson Oss
• Dlp
• Spanish
• Integration
• Lte
• 3g/4g Sites Implementation
• Management
• Microsoft Office
• English
• O&M
• Troubleshooting
• 4g
• 3g
• Pmp
• Ms Project
• Telecomunicaciones
• Dispositivos Móviles
• 2g
• Liderazgo De Equipos
• Integración
• Gestión De Proyectos
• Acceso Múltiple Por División De Código
• Transmisión (Telecomunicaciones)
• Ran